The Arriva Group

Arriva is one of the largest operators in the mobility industry, employing about 35,000 people and transporting 1.5 billion passengers annually in nine European countries and the United Kingdom.

It operates a wide range of services: local urban and intercity public transport, regional and national rail services, streetcars, maritime connections, on-call services, and services for the disabled.

What we do

Every day our 35,500 colleagues work hard to connect millions of people safely, reliably and sustainably to people, places and venues they value.

We provide bus and train services, but also offer coach, tram and bike-sharing services, as well as on-demand and Mobility as a Service solutions.

Arriva is part of Deutsche Bahn (DB), one of the world’s leading transportation and logistics services companies, operating in more than 130 countries and employing about 300,000 people.
In Europe, DB’s passenger division transports more than 11 million people a day on its buses and trains.

OUR BUSINESS

The Arriva group operates locally managed businesses across the UK and mainland Europe, providing predominantly bus and train services, but also coach, tram, water bus, bike-sharing, and on-demand transport services.

The Arriva Group has three core business units: UK Bus, UK Trains and Mainland Europe. Our local teams take huge pride in delivering great services to passengers every day, and to being a trusted partner to our clients, delivering on a joint ambition for passenger transport to play a vital role in tackling some of the great challenges of our day, including climate change.

UK Bus

We are the third-largest provider of bus services in regional markets (outside London) with rural, urban and inter-urban services.

We have 13,198 colleagues and operate 4,264 buses.

We are one of the market leaders in London, where we operate around 17% of all bus services operating in London, and we were the first company to operate an all-electric bus route.

We were also one of the first companies to introduce digital demand-responsive transport services to the UK, with our ArrivaClick service.

UK Trains

We operate under a range of different contract models including two national rail contracts, a concessionary contract, an open-access rail company and a rail maintenance business. 

We have 4,747 colleagues and 282 trains. We also manage 118 stations.

Having first entered the market in 2000, we now cover around 9% of the entire network (by total revenue).

We have a diverse portfolio including light rail, commuter transport, regional and long-distance, and we operate right across Great Britain.

Mainland Europe

We are the leading private passenger transport operator in most of our markets in mainland Europe – a key growth engine for Arriva with significant opportunities across markets in both bus and rail. 

We have around 17,200 colleagues, operating a fleet of:

• 8,634 buses
• 276 trains
• 3 waterbuses

In the Netherlands we are the second-largest private operator of electric buses, with an ambition to be net-zero by 2025.